Privacy policy

Privacy policy

In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), we inform you how we process the personal data you provide through this website.

Data controller

Villenpark Playa Arena
Tax ID (NIF): E05491345
Person responsible: Teodor Robert Otto
Address: Ronda Europa, 5, 17310 Lloret de Mar (Girona), Spain
Telephone: +34 972 364 930
Email: info@playaarena.com

What data we process and why

  • Contact and property enquiry forms: first name, surname, telephone number, email address and the message you write to us. We use them to reply to your enquiry.
  • Marketing communications: only if you tick the corresponding box on the form will we use your contact details to send you information about our services.
  • Usage statistics: if you accept analytics cookies, Google Analytics collects browsing data (pages visited, device, browser and approximate location). You will find more information in the Cookie policy.

Legal basis

Your consent, which you give by ticking the boxes on the forms or by accepting analytics cookies. You can withdraw it at any time, without affecting the lawfulness of the processing carried out before.

Data retention

We keep the data for as long as necessary to deal with your request and, in the case of marketing communications, until you withdraw your consent. After that, we only keep them for the periods required by law.

Recipients

We do not share your data with third parties unless required by law. The browsing data collected by Google Analytics and by the YouTube videos embedded on some pages are processed by Google; you can find out how in its privacy policy.

Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability, and withdraw your consent, by writing to info@playaarena.com or to the postal address above, providing proof of your identity. If you believe that we have not processed your data correctly, you can lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).